Our clients work with us because we help them find and acquire better solutions than they could on their own. We become an extension of our clients. We can be where they can’t. We can use our experience to help them avoid the pitfalls associated with international acquisitions.
Discovering Needs
First, we dig in to discover the needs, challenges and unique situations facing our clients. We strive to “become the client”, to see their challenges and opportunities. We assist them in identifying the solutions bringing the greatest return on investment.
Identifying Options
We engage our international team to research, investigate and validate possible solution providers. We look at financial stability, performance track record, ability to deliver quantity and quality, dependability, support and pricing.
We then present these solutions, with our suggestions, to our clients enabling them to make a better qualified decision.
Acquiring Solutions
Once a solution is selected we engage our team to ensure its successful acquisition. We manage contracts, payments, logistics and transportation. We provide real-time photos, updates, and notifications from our team to keep everyone up to date on the often lengthy process. We have witnesses at the loading of containers for shipping and ensure all the paperwork is correct. We are at the Port of Entry to receive the container verifying the contents are undamaged and document any discrepancies.
Providing Support
We also offer assembly or training instructions and translation of documents. We also offer support and information on maintenance, servicing and parts acquisition.
We continue to ensure the solution functions as planned and often help the clients identify other solutions that would further increase their profitability.